Support and Implementation

What will a Maestro SIS Implementation look like?

With a dedicated project manager, our implementation team delivers a consultant-based approach to building out a customized solution for our clients. We work closely with our partner institutions to create the perfect product fit to satisfy immediate requirements and proactively plan for future growth.

‍Customer Support

At BocaVox we believe customer support is at the heart of a strong client relationship. It is our goal to keep our users informed on how to get the most out of Maestro.

Dedicated Account Management Team
Comprehensive System Admin Training & Support throughout Implementation
Access to ZenDesk trouble ticketing system
Live phone support during business hours and after hours & weekends for levels 1 & 2 severity issues
Group webinars on new features, updates, and FAQs
Full access to help videos and user guide
Detailed Release Notes of ongoing updates

Success Stories

"The entire BocaVox staff has been responsive to every request and willing to handle requests on short notice to get us out of jams (that they didn’t cause)."

QUAKER DIGITAL ACADEMY

"The Maestro SIS team has not only been responsive and gracious with their time & energy but major contributors in helping us think most clearly through potential issues and problems, and of course, proactive solutions. They have ceased to be vendors and have truly become strategic partners and peers."

ACADEMICA VIRTUAL SCHOOLS

Support and Implementation

What will a Maestro SIS Implementation look like?

‍Customer Support

Success Stories

Do you want to Contact Us?

2900 Glades Circle Suite 500
Weston, FL 33327

Support and Implementation

What will a Maestro SIS Implementation look like?

‍Customer Support

Request a copy of our detailed Implementation Plan

Success Stories

Download a flyer of Maestro SIS Benefits

Do you want to Contact Us?

2900 Glades Circle Suite 500Weston, FL 33327

2900 Glades Circle Suite 500
Weston, FL 33327