At BocaVox we believe customer support is at the heart of a strong client relationship. It is our goal to keep our users informed on how to get the most out of Maestro.
- Dedicated Account Management Team
- Comprehensive System Admin Training & Support throughout Implementation
- Access to ZenDesk trouble ticketing system
- Live phone support during business hours and after hours & weekends for levels 1 & 2 severity issues
- Group webinars on new features, updates, and FAQs
- Full access to help videos and user guide
- Detailed Release Notes of ongoing updates